A 99.9% Server Uptime

Our cloud hosting platform is based on a stable, enterprise–grade hardware configuration and a heavily customized variation of Linux. That is why, regardless of what your web site is, or how many web site visitors you have, or even in case there’s a denial–of–service assault, our physical servers will stay up and your websites will remain accessible online.

Our cloud hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.

When you develop your own cloud hosting system, it is important to also build your own network infrastructure. This is the reason why we set up a custom internal network in all our datacenter facilities. Relying on topflight Juniper routers and switches, our internal network allows for tremendously fast data transmission speeds and is fully redundant.

In this way, you will take advantage of a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, regardless of which hosting solution you have chosen.

A 30–Day Money–Back Guarantee

Like with every other service, when it’s your money on the line, you can’t feel really secure. Because of this, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or in case you need to use a bit more robust web hosting solution, such as a VPS servers or even a dedicated servers – we will give you a full refund, without any hidden fees or refund charges.

24/7 Technical Support

If you have ever had to wait around for hours to receive a response, you know how maddening this can be, particularly when your web site is on the line. That is the reason why our company offers you a 24×7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they will respond to you within one hour. And the best thing is that their average ticket response time is below twenty minutes!